Office Address
60 Rue François 1er, 75008 Paris, France
Frequently Asked Questions
Find answers to the most common questions about Frea eSIM, including setup, compatibility, activation, refunds, and support. If you need further assistance, our team is always here to help.
An eSIM is a digital SIM that allows you to activate a mobile data plan without inserting a physical SIM card. It’s fast, secure, and perfect for travel.
After purchasing your plan, you’ll instantly receive a QR code by email. Go to your phone settings → Mobile Data / Cellular → Add eSIM → Scan the QR code. Your plan will activate in seconds.
Your plan starts when the eSIM connects to the local network, not at the moment of purchase.
Yes. Most modern smartphones support dual SIM mode, allowing you to keep your primary SIM active while using Frea eSIM for data.