Common eSIM Questions Answered (FAQ for First-Time Users)

Using an eSIM for the first time? Here are answers to the most common questions.

Do I Need Internet to Install an eSIM?

Yes. You need a Wi-Fi connection to download and install the eSIM profile.

When Should I Install My eSIM?

Install it before traveling, then activate it when you arrive at your destination.

Will My Phone Number Change?

No. Your main number stays the same if you keep your physical SIM active.

Is eSIM Secure?

Yes. eSIM technology is secure and widely used by major carriers worldwide.

What If I Need Help?

FreaeSIM support is available to assist you whenever needed.

👉 Simple, safe, and reliable connectivity — that’s FreaeSIM.